Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work.
Not charity, but a chance.

Board of Directors

CHAIR
Jane C. Edmonds
Babson College

VICE CHAIR
Sally Mason Boemer

TREASURER
Nancy Aubrey
RSM US, LLP

CLERK
David Orr Jr.

PRESIDENT
Joanne K. Hilferty
Morgan Memorial Goodwill Industries

Paul Andrew
Harvard University

Karen Coppola
The TJX Companies, Inc.

John Doucette
People’s United Bank

Paul Francisco
State Street Corporation

Maria Harris
Rockland Trust

E. J. Landry

Dr. Kathleen Murphy
Futures HealthCore

Linda Williams
Blue Cross Blue Shield of Massachusetts

Executive Team

Joanne Hilferty
President & CEO
Morgan Memorial Goodwill Industries

Laurel Ford
Vice President
Finance & CFO

Laurie Gallagher
Senior Director
Marketing

Heather Kenney
Vice President
Human Resources

Paul MacNeil
Vice President
Operations

Public Access
to Board Policies

The following documents are available on request for both Morgan Memorial Goodwill Industries, Inc., and Goodwill Headquarters, Inc., a supporting 501 (c)(3) organization: the By-laws, Articles of Organization, Conflict of Interest Policy, and Code of Ethics. To request copies of these documents, please call (617) 541-1259 or email info@goodwillmass.org.

In addition, the Consolidated Audited Financial Statements and IRS Form 990 are available online.

Since 2014 Morgan Memorial Goodwill Industries has been named a Top 100 Women-Led Business by The Commonwealth Institute and The Boston Globe.

Joanne K. Hilferty

President & CEO
Morgan Memorial Goodwill Industries

Joanne K. Hilferty is President and CEO of Morgan Memorial Goodwill Industries, an organization dedicated to helping individuals with barriers to self-sufficiency to achieve independence and dignity through work. She was appointed in 1995 and, under her leadership, Goodwill has expanded significantly in terms of revenue, geographic reach, the number of individuals served, and the range of programs offered. Today, Goodwill operates multiple social enterprises, including Goodwill stores; works with nearly 200 employers to meet workforce needs; and provides job training and career services for 6,300 individuals across the Commonwealth of Massachusetts.

Prior to joining Goodwill, Hilferty provided senior leadership in health care information businesses in the Boston area as President of Medical Intelligence, Inc., President of Clinical Pathways, and Vice President of the Health Data Institute. Prior to that, she was a Vice President at Caremark in Southern California. She has also worked as the Deputy Commissioner for the New York State Office of Mental Health, Assistant Director of the New York State Housing/Medical Care Facilities Finance Agencies, and on the staff of the New York State Budget Division.

Hilferty currently serves as Chair of the Board of the Associated Industries of Massachusetts, and is a member of the Board of the Massachusetts Society of Human Service Providers. She is a former Board member of Goodwill Industries International and has been appointed to numerous Boston economic development advisory groups. Morgan Memorial Goodwill Industries has been named a Top 100 Women-Led Business by The Commonwealth Institute and The Boston Globe Magazine every year since 2014.

Hilferty has received the Greater Boston Chamber of Commerce Pinnacle Award for not-for-profit management, the Women’s Business Hall of Fame Award, and the Providers’ Council Executive Director of the Year Award. She is a Phi Beta Kappa graduate of Brown University and has a Master’s degree from the Princeton School of Public and International Affairs. She lives in Cambridge, Massachusetts.