In these challenging times, we continue our commitment to individuals and families in our community and we are grateful for the support we have received from so many. Effective March 19, 2020, we are temporarily closing our stores and donation sites in Massachusetts until April 7. We will need your donations of clothing and household goods when we reopen so please hold onto them until then. Last year we served more than 6,300 people through job training, career services, and programs for young adults and we know the demand will be much greater in the months ahead. Please consider making a financial donation at www.goodwillmass.org/giving to allow us to continue to deliver our critical mission services. We truly appreciate your continued commitment to Goodwill and the people we serve.
Job Training
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Programs

Goodwill's job training, career services, and youth programs help people achieve independence.

Pathway to Employment: Job Training and Placement Services

Through its Pathway to Employment initiative, Goodwill offers a range of job training programs, support services and placement and post-placement services for individuals with barriers to employment. Services are accessible for individuals with disabilities, and are focused on placing them on a path to employment in the workforce and independence.

Participants are recruited on an ongoing basis throughout the year. Many are referred through government agencies such as the Massachusetts Rehabilitation Commission, the Massachusetts Department of Developmental Services, and the Department of Transitional Assistance. Others are referred by one-stop career centers, churches, and community groups. Participants also come to Goodwill through word-of-mouth recommendations of family and other community members.

After an initial screening for skills and interest. Individuals are assigned a case manager, who helps them develop an individual training and employment plan, and choose trainings and supports. Case managers meet with participants regularly and participants move through the employment services components at a pace consistent with their individual needs.

Some training programs are offered in a classroom setting and, in those cases, have structured schedules. For example, the First Step Job Readiness training course runs numerous times throughout the year, for three weeks, Monday-Friday from 9am to 3pm, and then students are enrolled in a 3-5 week internship. The Human Service Employment Ladder Program (HELP) runs quarterly, for eight weeks, Monday-Friday from 9am-3pm.

Download our program flyers

The First Step Program

The HELP Program

The schedule and duration of training for those in longer term, on-the-job training programs in retail, housekeeping and maintenance, food service and light assembly are more individualized and services are offered in accordance with an individual service plan.

Placement services are made available as soon as an individual is coming close to being ready for competitive employment in the community. Following placement, post-placement supports are provided for a year or more, with career services available at MassHire Boston Career Center thereafter.

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