In these challenging times, we continue our commitment to individuals and families in our community and we are grateful for the support we have received from so many. Effective March 19, 2020, we are temporarily closing our stores and donation sites in Massachusetts until April 7. We will need your donations of clothing and household goods when we reopen so please hold onto them until then. Last year we served more than 6,300 people through job training, career services, and programs for young adults and we know the demand will be much greater in the months ahead. Please consider making a financial donation at to allow us to continue to deliver our critical mission services. We truly appreciate your continued commitment to Goodwill and the people we serve.
About Goodwill
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Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

Success Stories

Liberty Mutual


Liberty Mutual and Goodwill share a strong commitment to accessibility for individuals of all abilities. As a longstanding Goodwill partner, Liberty Mutual has provided many types of support over the years.

Liberty Mutual now provides financial support for Project SEARCH, a collaboration with the Boston Public Schools that offers a school-year internship program to prepare high school students with developmental disabilities for competitive employment. Liberty Mutual has a longstanding relationship with Charlestown High School, one of the Project SEARCH school partners.

“Within the last two years we commissioned research about young adults with disabilities and workforce development. The most important factors for success were mentors, education, and positions that paid a living wage,” said Melissa M. MacDonnell, President of the Liberty Mutual Foundation. “All of these factors are delivered with compassion and consistency by the staff at Goodwill. Like Liberty, they’re committed to the future of the participants.”

Employees of the company also volunteer at Goodwill through Serve with Liberty, Liberty Mutual’s annual day of community service. In 2018, seventeen volunteers participated – they joined adults with developmental disabilities in the Day Habilitation program for activities, assisted program participants involved in on-the-job-training in Goodwill’s Distribution Center, and participated in mock interviews for individuals enrolled in work-readiness programs.

“We are grateful to Liberty Mutual for providing both financial and volunteer support and engaging in direct conversations about how best to advance our shared goal of empowering people of all abilities to engage more fully in their lives and communities,” said Joanne Hilferty, President and CEO of Goodwill.

Vera  Buccella


There is a look of determination on Vera Buccella’s face when she works. Whether it’s tagging clothes in the back room at Goodwill’s newest location in Danvers or placing items on the sales floor, Vera does it all with tenacity and skill.

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