In these challenging times, we continue our commitment to individuals and families in our community and we are grateful for the support we have received from so many. Effective March 19, 2020, we are temporarily closing our stores and donation sites in Massachusetts until April 7. We will need your donations of clothing and household goods when we reopen so please hold onto them until then. Last year we served more than 6,300 people through job training, career services, and programs for young adults and we know the demand will be much greater in the months ahead. Please consider making a financial donation at to allow us to continue to deliver our critical mission services. We truly appreciate your continued commitment to Goodwill and the people we serve.
About Goodwill
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Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

Success Stories

Cliffeth Tucker


In 2016, Cliffeth Tucker was unemployed and living in Florida. A single mother with four children, she was facing a number of challenges. After some thought, she decided to move to Boston to be closer to her sister.

Cliffeth was glad she made the move, but life in Boston continued to be challenging for the 30-year-old.  When she was referred to Goodwill by the Massachusetts Department of Transitional Assistance, she was determined to make the most of the opportunity.

Cliffeth enrolled in First Step, Goodwill’s three-week job-readiness program that prepares individuals for the workforce. In the class, Cliffeth updated her resume, refined her job search, and participated in mock interviews, among other things.

“I got a lot out of the mock interviews,” she said. “It was so helpful to do interviews with a lot of different people and hear their feedback on how you present yourself. It was a really good program.”

Out of First Step, Cliffeth got a job in customer service in the Longwood medical area, but soon moved on to Beth Israel Deaconess Hospital as a unit coordinator. She is now in a program at Beth Israel to become a surgical technologist. She credits the Goodwill First Step program with getting her on track and into a field she loves and that allows her to support her children.

“It helped me focus on what I wanted to do,” said Cliffeth.


People who don’t believe in second chances haven’t met Rich Polito.

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