In these challenging times, we continue our commitment to individuals and families in our community and we are grateful for the support we have received from so many. Effective March 19, 2020, we are temporarily closing our stores and donation sites in Massachusetts until April 7. We will need your donations of clothing and household goods when we reopen so please hold onto them until then. Last year we served more than 6,300 people through job training, career services, and programs for young adults and we know the demand will be much greater in the months ahead. Please consider making a financial donation at to allow us to continue to deliver our critical mission services. We truly appreciate your continued commitment to Goodwill and the people we serve.
About Goodwill
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Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

Success Stories

Michael Biggs


When Marine Corps veteran Michael Biggs found himself unemployed, he knew where he needed to go: MassHire Boston Career Center, the one-stop career center operated by Goodwill.

Previously, the 49-year-old father of four had gone to MassHire when he was unemployed and needed help finding a job that would allow him support his family. After assessing his skills and interests, the MassHire career advisor referred him to training to obtain a commercial certification in refrigeration and air conditioning. After completing that training, Michael went to work but was then laid off in early 2018. Faced with unemployment again, Michael turned to the career center once more.

“I took advantage of all the services they offer,” said Michael, a Dorchester resident. “Career counseling, resume writing, job postings, all of it.”

Working with a career advisor as well as MassHire’s veterans’ representative, Michael was able to secure a position at the Langham Hotel in downtown Boston in the engineering department.

At the Langham, Michael can put to work his recent training as well as his experience in property management. From managing operations in the laundry room to patching a hole here or there, he does it all. “We’re jack of all trades in this department,” he said.

Cliffeth Tucker


In 2016, Cliffeth Tucker was unemployed and living in Florida. A single mother with four children, she was facing a number of challenges. After some thought, she decided to move to Boston to be closer to her sister.

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