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Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

Success Stories

Michael Biggs


When Marine Corps veteran Michael Biggs found himself unemployed, he knew where he needed to go: MassHire Boston Career Center, the one-stop career center operated by Goodwill.

Previously, the 49-year-old father of four had gone to MassHire when he was unemployed and needed help finding a job that would allow him support his family. After assessing his skills and interests, the MassHire career advisor referred him to training to obtain a commercial certification in refrigeration and air conditioning. After completing that training, Michael went to work but was then laid off in early 2018. Faced with unemployment again, Michael turned to the career center once more.

“I took advantage of all the services they offer,” said Michael, a Dorchester resident. “Career counseling, resume writing, job postings, all of it.”

Working with a career advisor as well as MassHire’s veterans’ representative, Michael was able to secure a position at the Langham Hotel in downtown Boston in the engineering department.

At the Langham, Michael can put to work his recent training as well as his experience in property management. From managing operations in the laundry room to patching a hole here or there, he does it all. “We’re jack of all trades in this department,” he said.


When Goodwill has needed help, Al Stone has been there.

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