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Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

Success Stories

Mission: Jobs

Since coming to Goodwill, Kayla Williams has been very determined to work.

Kayla completed Goodwill’s Will to Work program, which prepares young adults with disabilities, ages 22-25, for competitive employment. After gaining some experience working in Goodwill’s distribution center for its retail enterprise, Kayla was ready for more.

She completed an internships Panera Cares and Spaulding Hospital for Continuing Medical Care in Cambridge and then started working with her case manager to find permanent employment. She worked on her resume, participated in a number of mock interviews, and worked on improving her job readiness skills.

Kayla's hard work paid off when she secured a position as a dietary aide and dishwasher at the Rehabilitation and Nursing Center in Cambridge. She prides herself on doing a good job.

“Kayla is a good employee,” said Winnie Chokureva, Corporate Director of Clinical Services at the Cambridge facility. “She works hard, is very cooperative and gets along well with our residents, which is important.”

“I like working in the kitchen best,” said Kayla, who divides her duties between there and the dining hall. “I’m glad I’m working here.”

Michael Biggs


When Marine Corps veteran Michael Biggs found himself unemployed, he knew where he needed to go: MassHire Boston Career Center, the one-stop career center operated by Goodwill.

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