About Goodwill
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Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

Joanne K. Hilferty

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Joanne K. Hilferty
President & CEO

Joanne Hilferty has served as president and CEO of Morgan Memorial Goodwill Industries in Boston since 1995. She provides strategic leadership and direction to assure the organization fulfills its mission, operates effectively and efficiently, and is economically secure. The number of persons the organization has helped with job training and career services has increased tenfold during her tenure. Morgan Memorial Goodwill Industries has been named one of the Top 100 Women-Led Businesses in Massachusetts by the Boston Globe Magazine and the Commonwealth Institute for the last four years.

For almost 10 years prior to her appointment at Goodwill, Hilferty was involved in health care information businesses in the Boston area as president of Medical Intelligence, Inc., president of Clinical Pathways, and vice president of the Health Data Institute. Prior to that, she was a vice president at Caremark in Southern California. She has also worked as the deputy commissioner for the New York State Office of Mental Health, assistant director of the New York State Housing/Medical Care Facilities Finance Agencies, and on the staff of the New York State Budget Division.

Hilferty currently serves as treasurer of the board of the Associated Industries of Massachusetts, as well as a member of the board for Goodwill Industries International, and the Massachusetts Council of Human Service Providers, Inc. She has been appointed to numerous Boston economic development advisory groups.

She has received the Greater Boston Chamber of Commerce Pinnacle Award for not-for-profit management, the Women’s Business Hall of Fame Award, and the Providers’ Council Executive Director of the Year Award. She is a Phi Beta Kappa graduate of Brown University and has a master’s degree in public affairs from the Woodrow Wilson School at Princeton University. She lives in Cambridge, Massachusetts.

Did you know?

Goodwill stores are run as social enterprises, meaning they support Goodwill’s mission to provide job training for individuals with disabilities and other barriers to employment while also providing jobs and good quality, low-cost goods to individuals and families looking for value.

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Mission: Jobs

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