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About Goodwill
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Our mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.

About Goodwill

Morgan Memorial Goodwill Industries (Goodwill) is a non-profit organization with more than a century-long legacy of helping people transform their lives through work. Headquartered in Boston, Goodwill serves individuals who face barriers to self-sufficiency, including physical, intellectual and developmental disabilities; homelessness; low educational attainment; limited job skills; and welfare dependency. Goodwill pioneered the innovative concept of operating social enterprises in order to provide job training and paid work opportunities. The thrift stores also offer low-cost quality goods to the community.

Over the years, Goodwill's commitment to work as a means to transform lives has evolved in many ways. Today, Goodwill provides a range of job training programs, collaborates with hundreds of businesses to provide job opportunities to those we serve, and offers programs that foster academic achievement and career aspirations among at-risk youth. MassHire Boston Career Center, a one-stop career center operated by Goodwill, provides assistance to people who are seeking to enter the workforce, or change or advance in their careers. Central to Goodwill's mission are the businesses it operates, including 11 retail stores; on-site employment; mobile work crews; a computer recycling program; and housekeeping and maintenance services for government office buildings.

By providing a hand up, not a hand out, Goodwill helps people help themselves.

Morgan Memorial Goodwill Industries is affiliated with Goodwill Industries International, a network of more than 160 community-based Goodwills in the United States and Canada.

Did you know?

Morgan Memorial Goodwill Industries provides shoppers access to good quality clothing and household items with about one million retail transactions every year.

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Michael Capezzuto


When 32-year-old West Springfield resident Michael Capezzuto came to Goodwill’s Career Academy in Springfield, he had a strong desire to work, but had limited job skills and work experience to fall back on. He had worked off and on in his family’s landscaping business, but was ready for a change and was looking for full-time employment.

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