Job Training

Programs

I will work: Goodwill's job training, career services, and youth programs help people achieve independence.

Pathway to Employment: Job Training and Placement Services

Through its Pathway to Employment initiative, Goodwill offers a range of job training programs, support services and placement and post-placement services for individuals with barriers to employment. Services are accessible for individuals with disabilities, and are focused on placing them on a path to employment in the workforce and independence.

Participants are recruited on an ongoing basis throughout the year. Many are referred through government agencies such as the Massachusetts Rehabilitation Commission, the Massachusetts Department of Developmental Services, and the Department of Transitional Assistance. Others are referred by one-stop career centers, churches, and community groups. Participants also come to Goodwill through word-of-mouth recommendations of family and other community members.

After an initial screening for skills and interest. Individuals are assigned a case manager, who helps them develop an individual training and employment plan, and choose trainings and supports. Case managers meet with participants regularly and participants move through the employment services components at a pace consistent with their individual needs.

Some training programs are offered in a classroom setting and, in those cases, have structured schedules. For example, the First Step Job Readiness training course runs numerous times throughout the year, for four weeks, Monday-Friday from 9am to 3pm, and then students are enrolled in a 3-5 week internship. The Human Service Employment Ladder Program (HELP) runs quarterly, for eight weeks, Monday-Friday from 9am-3pm.

Click here for a flyer on First Step.

Click here for a flyer on HELP.

The schedule and duration of training for those in longer term, on-the-job training programs in retail, housekeeping and maintenance, food service and light assembly are more individualized and services are offered in accordance with an individual service plan.

Placement services are made available as soon as an individual is coming close to being ready for competitive employment in the community. Following placement, post-placement supports are provided for a year or more, with career services available at Boston Career Link thereafter.

For more information, please email Jessica Castro at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (617) 541-1276.

Did you know?

The Goodwill Stores are run as social enterprises, meaning they support Goodwill’s mission to provide job training for individuals with disabilities and other barriers to employment while also providing jobs and good quality, low-cost goods to individuals and families looking for value.

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