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Our training programs help people get jobs.
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Our stores provide good things at good prices.
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Our youth programs make the future brighter.
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Just as there are things you recycle, there are things you donate.
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Goodwill, not landfill.
Programs
Goodwill provides job training, related career services, and youth enrichment programs.
Eric Chouinard: Finding a Museum-Quality Connection
Eric Chouinard: Finding a Museum-Quality Connection
Visitors to the Peabody Essex Museum (PEM) in Salem see exhibitions and collections that include Native American artifacts, fashions of Iris Apfel, photographs by Valerie Belin, and paintings from India. What they don’t see is dust, fingerprints, or smears. That’s because the museum hired an enthusiastic high school student named Eric Chouinard as a member of their maintenance and janitorial team.
The story of Eric’s job at PEM began when Eric enrolled in the Goodwill School to Work program in conjunction with Salem High School. For the entire school year, Eric came twice a week to Goodwill’s job training center in Salem and learned about careers and interviewing skills. When he heard about an internship opening at PEM, he applied – along with nearly 300 other students. But it was Eric who got the call.
"Eric won us over immediately."
"I wasn’t scared at all," says Eric. "The mock interviews I had at Goodwill really helped prepare me. And I feel comfortable talking to people anyway." Eric’s positive attitude and enthusiasm for work won him the internship on his first and only interview. He was quickly noticed by Robert Monk, the director of facilities and security. "Eric had excellent references and that was important because janitorial and maintenance work in a museum is different. We are very particular about who we employ and train," says Monk. "But Eric won us over immediately with his terrific attitude and great work ethic."
When Eric’s internship ended, the museum hired him as a part-time employee. "I never had a real paying job before and I felt really excited and grown up," Eric recalls. "I work there five days a week and I love the work. I vacuum the carpets, stack the chairs, wash the windows and glass doors, and keep the bathrooms clean. I like the people I work with and everything in the museum. I go to all the functions and events, too," he adds with a note of pride in his voice.
When Eric graduates from high school, the museum plans to hire him as a full-time employee. As Monk puts it, "Eric has earned the position. Goodwill made the connection and helped set him on his way, but from then on it was Eric’s positive attitude, willingness to work hard, super productivity, and great sense of humor that made him such a joy to have around. I wish we had ten more just like Eric!"
Did you know?
The Goodwill Stores are run as social enterprises, meaning they support Goodwill’s mission to provide job training for individuals with disabilities and other barriers to employment while also providing jobs and good quality, low-cost goods to individuals and families looking for value.
Rugenia Zimmerman: The Career-Course Connection
For Rugenia Zimmerman, the recession was a wake-up call. She had been working in the healthcare field for 25 years and knew that caring for people was her passion. But she also knew that losing her job as a patient observer at a local hospital was a very real possibility due to cutbacks and layoffs. Wisely, Rugenia sensed it was time to look into job training options that would help her transition to a better job with more security. She found out about Goodwill’s Human Services Employment Ladder Program (HELP) and enrolled. For Rugenia, this eight-week class that prepares individuals to work in the human services industry was just the ticket she needed to advance in a line of work she already loved.
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