About Goodwill

Our mission is to provide exemplary job training and related services to help individuals with disabilities and other barriers to self-sufficiency to achieve independence and dignity through work.

Executive Team

Joanne K. Hilferty
President & CEO
Morgan Memorial Goodwill Industries

Patrick Duff
Vice President
Finance, CFO

Terrence M. Fitzpatrick
Vice President
Retail Enterprises

Carol D. Ishkanian
Vice President
Development and External Affairs

Mary G. Rahal
Vice President
Human Resources and Administration

Did you know?

Morgan Memorial Goodwill Industries annually serves more than 600,000 retail customers by providing them with access to quality clothing and household items at very affordable prices.

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Rugenia Zimmerman: The Career-Course Connection

For Rugenia Zimmerman, the recession was a wake-up call.  She had been working in the healthcare field for 25 years and knew that caring for people was her passion.  But she also knew that losing her job as a patient observer at a local hospital was a very real possibility due to cutbacks and layoffs.  Wisely, Rugenia sensed it was time to look into job training options that would help her transition to a better job with more security.  She found out about Goodwill’s Human Services Employment Ladder Program (HELP) and enrolled.  For Rugenia, this eight-week class that prepares individuals to work in the human services industry was just the ticket she needed to advance in a line of work she already loved.

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