Our mission is to provide exemplary job training and related services to help individuals with disabilities and other barriers to self-sufficiency to achieve independence and dignity through work.
Morgan Memorial Goodwill Industries (Goodwill) is a non-profit organization with more than a century-long legacy of helping people transform their lives through work. Headquartered in Boston, Goodwill serves individuals who face barriers to self-sufficiency, including physical, intellectual and developmental disabilities; homelessness; low educational attainment; limited job skills; and welfare dependency. Goodwill pioneered the innovative concept of operating a social enterprises in order to provide job training and paid work opportunities. The thrift stores also offer low-cost quality goods to the community.
Over the years, Goodwill's commitment to work as a means to transform lives has evolved in many ways. Today, Goodwill provides a range of job training programs, collaborates with hundreds of businesses to provide job opportunities to those we serve, and offers programs that foster academic achievement and career aspirations among at-risk youth. Boston Career Link, a one-stop career center operated by Goodwill, provides assistance to people who are seeking to enter the workforce, or change or advance in their careers. Central to Goodwill's mission are the businesses it operates, including 11 retail stores; the OutSource Resource, a light assembly, packaging, and mailing services enterprise; and housekeeping and maintenance services for government office buildings.
By providing a hand up, not a hand out, Goodwill helps people help themselves.
The Goodwill Stores are run as social enterprises, meaning they support Goodwill’s mission to provide job training for individuals with disabilities and other barriers to employment while also providing jobs and good quality, low-cost goods to individuals and families looking for value.

Rugenia Zimmerman: The Career-Course Connection
For Rugenia Zimmerman, the recession was a wake-up call. She had been working in the healthcare field for 25 years and knew that caring for people was her passion. But she also knew that losing her job as a patient observer at a local hospital was a very real possibility due to cutbacks and layoffs. Wisely, Rugenia sensed it was time to look into job training options that would help her transition to a better job with more security. She found out about Goodwill’s Human Services Employment Ladder Program (HELP) and enrolled. For Rugenia, this eight-week class that prepares individuals to work in the human services industry was just the ticket she needed to advance in a line of work she already loved.
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